Lead Crew Member

PT Mandiri Damar · 📍 Ubud, Bali · Diposting 2026-10-11
FULL_TIME⭐ TERVERIFIKASI
Rp 12.000.000 – Rp 18.000.000 per month
PT Mandiri Damar is seeking a dynamic and experienced Lead Crew Member to join our team in Ubud, Bali. As a Lead Crew Member, you will play a crucial role in managing and overseeing the daily operations of our team, ensuring that all tasks are completed efficiently and effectively. This is an exciting opportunity to be part of a growing company and to make a significant impact in the tourism industry.

📋 Tanggung Jawab Pekerjaan

Manage and oversee the daily operations of the crew, ensuring that all tasks are completed efficiently and effectively.,Coordinate with the team to ensure that all activities are aligned with the company's goals and objectives.,Monitor and evaluate the performance of the crew, providing feedback and guidance as needed.,Ensure that all safety protocols and guidelines are followed by the team.,Handle customer inquiries and complaints, ensuring that they are resolved in a timely and satisfactory manner.,Maintain accurate and up-to-date records of all activities and transactions.,Participate in team meetings and provide updates on the progress of tasks and projects.

🎓 Kualifikasi & Syarat

Minimum of 3 years of experience in a similar role in the tourism or hospitality industry.,Proven track record of managing and leading a team effectively.,Strong communication and interpersonal skills.,Ability to work well under pressure and meet deadlines.,Familiarity with local regulations and safety protocols in the tourism industry.,Fluent in English and Indonesian.,Valid driver's license and reliable transportation.,Experience in managing customer inquiries and complaints.

🛠️ Keahlian

Team leadership and managementCustomer service and complaint resolutionTime management and organizational skillsAttention to detail and record-keepingSafety and risk managementLanguage skills (English and Indonesian)
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